Betin Privacy Policy — How Your Personal Data Is Protected
Betin takes your privacy very seriously. This policy explains in detail what information we collect, how it is used, and what rights you have.
Last Updated: 2026
1. What Types of Information We Collect
Various types of information are collected when you register and use the betin platform. This data is used to improve service quality and keep your experience secure.
Account & Identity Information
- Full name, date of birth, and nationality.
- Email address and mobile number.
- Government-issued ID (for KYC verification).
- Residential address.
Payment & Financial Information
- BKash or Nagad account number (partial, not full).
- Transaction history and amounts (in ৳ BDT).
- Dates and methods of deposits and withdrawals.
- Partial bank account details (where required).
Device & Browser Information
- Device type, operating system, and browser version.
- IP address and approximate location.
- Session duration and page view data.
- Screen resolution and language settings.
Usage Behaviour Data
- Which games or sections are used most frequently.
- Betting patterns and preferred sports.
- Login time, frequency, and session duration.
- Bonus and promotion usage history.
2. Why Collected Information Is Used
Betin uses user data for specific, limited purposes only. Misuse or unauthorised use of data is strictly prohibited. The primary purposes are outlined below:
Account Management
Your information is used to complete registration, login, password recovery, and identity verification.
Transaction Processing
Payment information is used to process deposits, withdrawals, and bonus payouts successfully.
Ensuring Security
Device information is used to prevent fraud, detect suspicious activity, and protect your account.
Customer Support
Account and transaction details are accessed solely to resolve issues quickly and provide support.
Legal Obligations
Certain information is retained to comply with anti-money laundering laws and regulatory authority directives.
Service Improvement
User preferences are analysed to improve the platform experience, game selection, and promotions.
3. Cookies and Tracking Technologies
Betin uses cookies and similar tracking technologies on its platform to keep user sessions active, remember login details, and improve overall platform performance.
Types of Cookies Used:
- Essential Cookies: Essential for login sessions and security.
- Functional Cookies: To remember your language preference and settings.
- Analytics Cookies: For monitoring and improving platform usage.
Cookies can be managed or disabled through your browser settings, though doing so may affect certain platform features.
4. Data Retention, Security & Third Parties
Data Retention & Security
Betin stores your data on secure servers protected by SSL encryption. Payment information is processed using advanced security methods, and full card or account numbers are never stored.
Data may be retained for a specified period after account closure in accordance with legal obligations. Any data that is no longer needed is securely deleted.
Sharing Information with Third Parties
Betin does not sell or commercially disclose users' personal information to third parties. However, limited data may be shared in the following circumstances:
- Payment processing partners (bKash, Nagad).
- By order of a government authority or court.
- KYC verification service providers.
- Technical service providers (limited and under contract).
5. Your Rights Over Your Information
Betin believes every user should have full control over their own data. You have the following rights:
Right to Access
You can request a copy of your personal information held by us at any time.
Right to Rectification
You can request corrections to any inaccurate or outdated information in your profile.
Right to Erasure
After closing your account, you may request the deletion of certain data, except where retention is required by law.
To exercise any of the rights above, email us at: [email protected]. Requests are typically responded to within 30 business days of receipt.
6. Policy Changes & Contact
Stay Informed About Policy Changes
Betin reserves the right to update this Privacy Policy at any time. When changes are made, the revised date will be reflected on this page, and users will be notified of significant changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Our Commitment to Data Protection
At betin, each user's data is stored for the minimum time necessary and only for the purposes it was collected. Internal team members are granted access only to the data required for their role, and all staff are trained on data confidentiality.
If you have any questions or concerns, please contact us:
- Email: [email protected]
- FAQ View.
- Terms & Conditions Read.
